Returns & Exchanges

Reebok EU Returns Portal

For orders placed before 24.04.25, please use the below form to register your return:
Click here to register your return.

For orders placed from 24.04.25 onwards, please use the below portal to register your return:
Click here to register your return.
Please make sure you have your order number and email address used to place the order at hand.

Reebok EU Returns Policy

Reebok accepts returns of unworn merchandise within 30 days of the delivery date for orders placed through our official EU online store (reebok.eu or your local Reebok site) through our online portal

Please note that items purchased from physical retail stores, international websites, or third-party retailers (such as department stores, resellers, or non-reebok.eu sites) cannot be returned via our return portal. For such purchases, please refer to the return policy of the original retailer.

To be eligible for a return, products must be unused, unwashed, and unaltered, and returned in their original condition with tags and packaging intact (including the original shoe box).

• Original shipping fees are non-refundable.

• A label will be provided once you start your return through our portal. There may be a cost depending on where you are located

Once your return is received, please allow 5–7 business days for processing.

Returns that do not meet our policy requirements will be denied.
If you received an incorrect item or a product that is damaged or defective, please contact our customer service team immediately for assistance once you have gone through our returns portal to provide evidence and order details.

Exchanges 

We currently do not offer exchanges on our products. If you’re not completely satisfied with your purchase, we encourage you to initiate a return using the link provided above.