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Customer Services

Frequently Asked Questions

Delivery
Promo Codes
Promo Codes

Sometimes when you try to use a promo code you can get some error messages. 

 

If it’s not recognized or applying properly, you can follow these steps:

 

1. Make sure you are using the promo code correctly and you’ve entered the promo code exactly as it appears. It’s easy to make mistakes if you enter the code manually:
- Check spacing, character errors and/or spelling mistakes. 
- The voucher code field is case-sensitive, check that ‘Caps Lock’ button is not on and use upper case where necessary.
- Check you’re not mixing up the numbers 0/1 and the letters O/I.

 

2. Read the terms and conditions and consider that:
- the promocode is only valid for a limited time. If expired, you won’t be able to use it anymore.
- the promocode may not be applicable to all products 
- the promocode cannot be combined with other promotions, offers or discounts
- a threshold may exist for discount to be applied 
- the promocode may be one time use and you already benefit from it 
- the promocode may be valid for first orders 
- shipping charges apply when the discount promocode makes the total amount drop below the threshold for free shipping

 

Need more help? Try our

 

Promotions apply on a specific selection of our products, so certain articles may be excluded from promotions. A threshold may also exist for discount to be applied. Read the specific Terms and Conditions in the source of your promo code to understand how promo code applies to your order.

 

For additional support call us at:

Reebok FR (Toll Free)

+33 800905291

Reebok DE (Toll Free)

+49 8001823248 

Reebok SP (Toll Free)

+34 900751017

Reebok UK (Local)

+44 2045781092

 

Or try our

Currently gift cards are not available for purchase. However, we have a wide range of other products that may be suitable for your gifting needs.

 

Need more help? Try our

With a promo code, you're able to get a discount or other promotion when you purchase products through our online store. We have different activations, from % discounts per item or free shipping codes. For every promotion, different conditions apply so it’s important to review correspondent terms & conditions.

 

Here's how to claim your discount:

1. Pick a product that's applicable for a promo code discount from our online store

2. Continue to your shopping bag. Click ‘Enter promo code’ under your order summary at checkout

3. Type your promocode into the field and hit ‘Apply'

 

Keep in mind:

- the promocode is only valid for a limited time

- the promocode may not be applicable to all products

- the promocode cannot be applied after you've placed an order. In this case you need to cancel the order within 15min and re-order again

- the promocode cannot be combined with other promotions, offers or discounts

- a threshold may exist for discount to be applied - shipping charges apply when the discount promocode makes the total amount drop below the threshold for free shipping

 

For additional support call us at:

Reebok FR (Toll Free)

+33 800905291

Reebok DE (Toll Free)

+49 8001823248 

Reebok SP (Toll Free)

+34 900751017

Reebok UK (Local)

+44 2045781092

 

Or try our